Lavinia Laviña
Senior Recruitment Administrator

Bio

As a Senior Customer Service Representative at Ivory Group, Lavinia is dedicated to delivering exceptional service. Her background in customer care and career development means she has a deep understanding of both communication and recruitment, ensuring every interaction is handled with empathy and professionalism.

Lavinia is known for her reliability and team-oriented mindset. Her colleagues describe her as dependable and collaborative, always willing to share ideas and support those around her. She takes pride in creating a positive and efficient work environment where both clients and colleagues feel valued.

Driven by a passion for helping others, Lavinia finds fulfilment in making a meaningful impact. She is committed to continuous learning, particularly in refining her communication skills to strengthen relationships and navigate challenges effectively.

Outside of work she enjoys baking cookies, playing video games and reading to unwind. 

Instinct

Lavinia identifies with the Camel for its resilience and adaptability, the Humpback Whale for its empathy and strong communication, and the Panther for its independence and resourcefulness, qualities she embodies in both her professional and personal life.

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